“A big thank you to Celtic Manor Resort for the exceptional site visit last Friday. To say it was a masterclass in how to showcase your venue to a prospective client is an understatement! From the moment my client and I arrived to the moment we left, the venue excelled.
So many of the team had been briefed about who we were and the company that was coming – the branding touches at certain points of the show round were welcome and gave an insight to what the hotel could offer for the event.
The effort that the hotel had gone to, showed how much they wanted to host the future event and I can honestly say it was a masterclass of how to win friends and influence!
They had researched our client – and had key phrases and branding within the production presentation, the food and beverage offerings and even an interactive activity – it made for an entertaining afternoon and really made me and the client see their event at Celtic Manor.
The fabulous finishing touch was a valeted car to depart with and a lovely hamper of Welsh goodies for our journey home – again with a well thought out message!”