Improved control over heating and cooling enables us to cut carbon

• We’ve upgraded 336 bedrooms and meeting rooms with SMART passive infra-red (PIR) technology
• Room temperatures managed by time, movement and occupancy controls
• Comfort levels are pre-set, and allows customers to adjust within a defined temperature range
• System integrated with hotel check-in

100% of electricity purchased from REGO-backed renewable sources

• 24% less electricity used (2017 to 2024)
• 1% less gas used (2017 to 2024)

Energy consumption controlled whilst occupancy increased by 28% and delegate numbers increased by 10%. 

View REGO Certificates

Pioneering LED lighting upgrade

• 10,000 low energy LED bulbs implemented since 2003
• Each bulb lasts 25 times longer than a traditional bulb

Combined heat & power systems enables us to reduce carbon

Highly efficient Combined Heat & Power (CHP) systems use waste heat to create electricity which we use to heat water. We have cut gas consumption.

• 22,000,000 kWh off-grid electricity generated by CHP (2017 to 2024)
• 22,000,000 kWh heat captured and reused (2017 to 2024)
• £800,000 invested

Water auditing and leak detection drives down usage

• 39% less water used (2017 and 2024)
• We cut water use by 44,955 m³ (2017 and 2024)
• 15 water sub-meters monitor usage and enable leak detection

We are responsibly using and recycling water

Waste2Water system reduces water use as we clean down our fleet of ride-on movers, sprayers and tractors.

• Enzymes and bacteria keep water safe
• Powered by REGO-backed electricity
• Uses water from our irrigation system

We are cutting single-use plastic

• 12 hydration stations in event spaces and across our 3 bars and 5 restaurants
• We offer reusable water bottles to delegates as part of our sustainable events strategy

We built a sustainable, closed-loop irrigation system

Our 5 lakes and reservoir support three championship golf courses, landscapes and gardens. These habitats are now home to a flourishing population of indigenous birds and wildlife

• 0% water drawn from the main
• 60,000 m³ water saved each year
• Over £5 million invested

We are increasing recycling and driving down waste production

• 100% waste diverted from landfill since 2018
• 68.6% of overall waste recycled in 2024, a 5% improvement since 2019

Enhanced waste segregation introduced

• New highly visible waste bins introduces
• Enables and encourages guests and colleagues to separate and recycle more waste

Our food waste creates green energy

• We turn waste food and liquids from our kitchens into biogas renewable energy
• We convert and recycle cooking oil and fats to create biodiesel

We are reducing food waste at source

• We use innovative hospitality supply chain management software KitchenCUT to enable our chefs to plan and work efficiently
• From 2025 we will measure and track food waste to drive down waste