Ian Edwards named European Hotelier of the Year

Category: #CanDoNews, News

Celtic Manor's Chief Executive Ian Edwards has been named European Hotelier of the Year 2015 at the European Hospitality Awards.

Ian was the only UK hotelier shortlisted for the award and saw off competition from eight other leading managers from prestigious continental hotels like Le Bristol in Paris, Munich’s Charles Hotel and Rome’s Hotel Splendide Royale.

The award was judged over a period when Ian led Celtic Manor’s successful staging of the 2014 NATO Summit, the largest gathering of world leaders ever held in the UK.

He also oversaw the development of detailed plans for a new Wales International Convention Centre, which secured full planning permission during the summer, and presided over another record year of growth at the five-star resort in South Wales. Ian said:

I am very proud to receive this award but I recognise that I accept it in on behalf of every one of the fantastic team I am fortunate to lead at Celtic Manor. This has been a momentous year for the resort and it is very pleasing that the efforts of the whole team have been rewarded in this way.

Ian was promoted from Chief Operating Officer to Chief Executive in 2014. Since 2008 and his return to the resort in a senior management role, revenues have grown by 60 per cent at Celtic Manor. Average bedroom occupancy is now 90 per cent, meaning on average 360 bedrooms are sold every night - an outstanding return for any UK hotel outside London.

With 25 years of industry experience, which includes opening hotels as general manager, he has a thorough knowledge of what it takes to provide an offering that is attractive to visitors and clients across Celtic Manor’s many diverse operations.

Reader comments (2)

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Anne Williams 8.10pm on 13 October 2017

No Welsh speakingstaff noWelshsongs played at Olive Restaurant Newport is nWales not over the sever bridge in EnglandChef at Olive Tree left serving station I waited 10 minutes hi to come and cut meat had to ask waitress I the end that had seen e waitingNeedto reblemish the hot food as the veg especially red cabbage was shrivelled up looked disgusting ,soup was cold should make sure lidos back on if it's to much trouble forpeople to put it back,At breakfast you need more cheese choice pancakes should be made fresh ours weredryandhard .Mydaughter isHeadPastry Chef shehasworked in banqueting inaustralia has made food for princes Charles William Harry Tom Jones Dolly Parton as shesaidthatshewould not tolerate slapdash inner restaurant

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Lisa Thomas 3.38pm on 02 December 2017

FAO The Manager I attended the Christmas casino evening in the Beaumaris suite on Friday 1st December. We sat on the round table nearest the DJ. When I got home I realised I had lost my purse and a small net jacket. I rang at 8am this morning and spoke to Sophie. I explained that it could have fallen out of my bag under the table. She said she would find out and ring me back. I rang again at 10am and spoke to Chris, explained again and he spoke to Sophie who said there was nobody there and the room was locked. I rang again at 12 and explained that I was anxious to know if my purse was there as there was a considerable amount of money in it and Chris said he would go and sort it and get back to me. It is now 3.20pm and I have not received any information. I feel disappointed that somebody, anybody couldn’t have gone straight down to the suite and taken a look for me. I am upset enough about losing the money on top of an expensive night but this is just adding to my stress level. Please could you arrange for ANYBODY to go and take a look for me please? Thank you Lisa Thomas

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About the author

Paul Williams
Paul Williams PR Manager

Paul joined the Celtic Manor Resort in 2007 having previously worked in newspaper journalism, most recently as assistant sports editor at the Western Mail in Cardiff. Responsible for all aspects of media liaison at the resort, he wishes he had more time to improve his golf handicap of 14 and polish his excruciating puns on Twitter.

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