Learning and Development

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Every successful business knows that if it wants to stay ahead of its competitors and attract the best people for tomorrow, it needs to invest time, energy and enthusiasm in the people of today. 

The Celtic Manor Resort strongly believes that in order to achieve its ambition of “Exceeding Expectations, Winning Loyalty”, it must first exceed the expectations and win the loyalty of its employees. 

In 2014, the resort invested in its in-house Celtic College by creating a dedicated learning and development team tasked with developing a ‘Talent Management Route’ (TMR) for all its current and future employees.


Our Vision

To change the shape of training by establishing ourselves as a recognised training centre for the hospitality sector. We want to engage and empower our employees to draw out their own career paths by creating a Talent Management Route. This route will allow employees to up-skill themselves and achieve recognised qualifications within hospitality, which will enable them to move up within the ranks across and beyond The Celtic Manor Resort.


Our Mission

By creating a Talent Management Route, our mission is to ensure that all staff from casual to full-time, develop and acquire the correct skill sets aligned to the AA standards of hospitality in order to deliver first class service to ALL by exceeding expectations and winning the loyalty of both our team and our guests. 


Our Aim

To achieve this, the Celtic College will become a brand in its own right, with recognised qualifications that employees can use to aid them in advancement within the resort or elsewhere within the hospitality sector. By focusing on our people we aim to ALIGN, LEAD & INSPIRE.



 


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Hunter Lodges
Hunter Lodges

Escape the city for some country cool in the exclusive surroundings of our sumptuous new luxury lodges. Now taking bookings!

Christmas at Celtic Manor
Christmas at Celtic Manor

Celebrate the festive season in style this year with fine food and family fun in five star surroundings.

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The Celtic Manor Resort is a world-class destination for golf, with three championship courses, The Twenty Ten, Roman Road and The Montgomerie, plus state of the art Golf Academy and two luxury clubhouses.


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